New Hope Auto Repair

Good afternoon, Max, we appreciate you taking the time to share your feedback and honest thoughts with us. Thank you for the compliments to our team as we are always happy to help with your scheduled maintenance or repair needs. Our pricing is reflected upon the high-quality parts and/or products that are used, along with the time and knowledge of our technicians to get the service done right the first time around and in a timely manner. We do respect your opinion and decision and will always be here for you if you need us in the future. Have a great day!

John, thank you so much for taking the time to positively rate us! It's greatly appreciated.

Peter, we're concerned about your review and want to do what we can to resolve things in a more positive manner. If parts were purchased from us under warranty, then that is certainly something we can work with you on but we need some more information from you. If you would like to discuss this more in-depth, we'd be happy to speak with you. You're welcome to give us a call and ask for Larry, at (763) 200-5742. Thank you.

Derrick, thank you for the positive rating! We truly appreciate it.

Good afternoon, Tony. Feedback is important to us and we completely understand your concerns. Your mom did reach out to us to speak to us further about the pricing and we were thankfully able to have a discussion about her most recent visit to our shop, and then sent a check for a refund. We appreciate the communication and for bringing the situation to us so that we could come to a better resolution and make things right. Thank you.

Miña, thank you for taking the time to rate us five stars! We sure appreciate it.

Ruth, thanks so much for the kind rating! Hope you had a great weekend!

Kurt, we appreciate you taking the time to rate your most recent experience at our shop. Please let us know if there's anything we could have done to improve for next time. Thank you!