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New Hope Auto Repair

(763) 535-5599
Mon - Fri: 7:00 AM - 7:00 PM
Facebook Carfax 2023 | Honest-1 Auto Care New Hope
5

Thank you so much for your positive review, Shannon!

- Honest-1 Auto Care New Hope
5

Thank you for the five-star rating, Ann!

- Honest-1 Auto Care New Hope
5

Really upfront and to the point folks. Got me in and out in record time and true to their name - Honest!

1

“Honest 1” is a misnomer. My wife was charged $260 for diagnostics. When she brought up that the pricing was never discussed with her the previous day, she was gaslit about it. To be clear, had she been told how much diagnostics would cost, we wouldn’t have bothered leaving our car there. I had been the one to put down the info for my wife’s car for the apartment, yet when I was called about the issues, the person I spoke with kept referring to what my wife had put, and asked about “my perspective” on the issue, which they couldn’t replicate, despite the issue happening to us multiple times during a drive. It seemed like they weren’t willing to take the word of a perceived woman. On top of that, there was no discussion of when to expect the loaner car back, or the $500 deposit for the car, yet there was a demand that we brought the car back that very day when I told them I’d need to work on the car myself. We have no trust in this place and we will not be going back after the way my wife has been treated and how deceptive they were with us.

5

Very good people they do great work with nice atmosphere to be in while waiting for the vehicle to get done

Jason, thank you for the compliment to our team. That means a lot to us. We appreciate you choosing our shop and we hope to see you back next time!

- Honest-1 Auto Care New Hope
5

Great service. Had a few things wrong with my vehicle, they pointed them out and DID NOT PRESSURE ME TO HAVE THEM FIX like a lot of other service providers do. They just gave me a list of thing that need attention with prices so I can make the decision on what to do next. Very fast and very friendly staff. Thank you!!!

Branden, that means so much to us! We always want our customers to feel comfortable when in our shop and that they're receiving the highest quality of repairs and maintenance. You are so welcome, we're just happy to help!

- Honest-1 Auto Care New Hope
1

They were rude, tried charging me extra, didn't top off my fluids like I paid for

5

We've been bringing our cars to Honest-1 for many years. We're very happy with their service. They tell us what needs to be done now, and they tell us what can be done later without sacrificing safety. Their prices are lower than at the dealership. They guarantee their work. They explain what's going on with our cars in terms I can understand. We've been going there long enough to see a change in front desk staff. Everyone we've dealt with has been pleasant and knowledgeable.

Karen, thank you for the continued trust in our shop and for continuing to choose to work with our team. We strive to always provide you with the best in auto care and maintenance services for years to come! We appreciate the compliments to our team and we look forward to seeing you back next time. Have a great rest of your week!

- Honest-1 Auto Care New Hope
5

John, thank you for choosing Honest - 1! We appreciate you.

- Honest-1 Auto Care New Hope
5

I recently had a repair job done. It was done on time with no unexpected costs. The service was excellent.

Thank you so much for taking the time to share your positive experience, Dave! We appreciate your 5-star rating and are glad to hear that our team at Honest-1 Auto Care provided you with timely and cost-effective service. It's always our goal to deliver excellent service to each and every customer. We look forward to serving you again in the future!

- Honest-1 Auto Care New Hope
Honest1 Auto Care New Hope is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care New Hope (763) 535-5599 if you have any issues in accessing any area of our website.