New Hope Auto Repair

(763) 535-5599
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 5:00 PM
5

Great service once again. Even though the schedule of the day was booked they still found a way to fit me in. The service was perfect and future repairs were explained to me. Great JOB!

1

Funny how the response only addresses the spill on my car but not how they tried to overcharge me. They insisted on $175 diagnostic fee. Luther Service had it diagnosed in about 10 min. AVOID THIS PLACE Not sure what they spilled on my car but gross. Someone owes me $15 for a car wash I was told by Honest 1 the only way to diagnose the problem was a $175 test Luther Kia diagnosed the problem in under 30 minutes "Honest" -1 charged me a diagnostic, of $50 plus "shop's fees" only to tell me incorrect information. Honest 1 is either not honest or they are incompetent. Either way I would avoid them.

Mark, we were simply testing you A/C and are unsure what could have made a mess but if you contact Steve, the manager, we would be happy to resolve this.

- Honest-1 Auto Care New Hope
5

Thank you for the five star rating Pierre! We hope you choose us again the next time you need an auto repair or maintenance!

- Honest-1 Auto Care New Hope
5

upfront with all pricing. Have had 2 cars worked on and happy with results. Very customer service oriented. All the "Steve's " that work their are outstanding. Will go to for all future work

5

Best auto and maintenance and repair shop! This shop is fabulous. It is owned by Randy Rada and he has an excellent team of mechanics and mangers. I want to give a huge shout out to Steve Juneau for working with me on my repairs, explaining what was in need of repair/broken in terms a non-mechanic could understand. We even went out into the shop and as looked at the car as part of the explanation. He provided options – which I had not ever experienced before with a repair facility. The customer service is top notch. They will work with you and your budget. He even offered a coupon I was unaware of. Please consider using them the next time you need car service – you won’t be sorry.

We are glad to hear you had an excellent experience, Cheryl! We are glad to have earned your trust and we look forward to having you back the next time your vehicle needs to be repaired or serviced!

- Honest-1 Auto Care New Hope
1

Not sure what they spilled on my car but gross. Someone owes me $15 for a car wash I was told by Honest 1 the only way to diagnose the problem was a $175 test Luther Kia diagnosed the problem in under 30 minutes "Honest" -1 charged me a diagnostic, of $50 plus "shop's fees" only to tell me incorrect information. Honest 1 is either not honest or they are incompetent. Either way I would avoid them.

Mark, we were simply testing you A/C and are unsure what could have made a mess but if you contact Steve, the manager, we would be happy to resolve this.

- Honest-1 Auto Care New Hope
4

Good service reasonable price we go there again

Thank you for the recommendation, John! We do our best to help educate our customers about their vehicle’s needs. We look forward to seeing you next time!

- Honest-1 Auto Care New Hope
1

5

It has always been a pleasant experience dealing with Honest 1. Having been sick for eight months, it was a pleasure to return back to a facility where everyone is pleasant and helpful. Your courtesy shuttle is so helpful for an old senior. You actually called to try to alleviate some expense, which I truly appreciate. Thank you gentlemen for always coming to my assistance above and beyond expectations.

5

Steve Jueneau was absolutely great! Very resourceful, extremely helpful, and patient

Thanks for the feedback Clemesha! We are certainly glad to hear that we could get you back on the road quickly! We do our best to provide honest prices and we appreciate the recognition for our hard work. Please come back and see us the next time you are in need of automotive services!

- Honest-1 Auto Care New Hope
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