New Hope Auto Repair

(763) 535-5599
Mon - Fri: 7:00 AM - 7:00 PM
Sat: 7:00 AM - 5:00 PM
5

Take my car there all the time good customer service let you know if there's anything wrong with the car

1

Don’t lie to people!!! Do t seek them things they don’t need!! I was there once and I'll NEVER go back!! All I wanted was a simple oil change,( which I got), but I was told that my ball bearings and tie rods were bad! I told he guy not to touch them and I'll do to the dealer cause my cars still under warranty. He told me it wasn't and the warranty had expired. I said how do you know, he said I just do. I don't know this guy from Adam. He knew nothing about me or my car! I paid for my oil change and went back to the dealer with the estimate and Superior Ford looked at everything and said that man lied to you. He just wanted to make a sale. And screw you because your a woman. He's seen it before from your location! I asked about the warrant what your employee said, and my warranty was not done. In fact it expired 5/1/2021. I complained to the manager at your store and I was to bad. And have a good day. SUPER RUDE!! There's nothing honest about these folks!!

3

I would be careful taking your vehicle here! They over filled my oil telling me I had an oil leak Wich I'm pretty sure the oil was leaking from the oil filter they used to change my oil!

Thank you for putting your trust in us! We hope you choose us for you auto repair needs again in the future!

- Honest-1 Auto Care New Hope
1

Dropped off car for oil change and tire rotation. Told it would be 45 minutes to an hour. Used one of their coupons saying oil change and free tire rotation included. An hour and 49 minutes later I was called and told they were done plus they recommended a few other things be done. I declined. Picked up car. Oil light still indicated need oil. Got home. No sign they rotated tires, fill fluids. I called and told someone there that most of the work was not done. He asked me if I asked specifically for certain things to be done. Irregardless of what was on the coupon. I said I did on the form I was required to fill out. It said rotate tires right about where the managers was supposed to sign. He offered that I drive back and perhaps waste another couple of hours of my time. I was a previous customer. I will not waste my time and money again.

4

5

Upfront with information - very personable and professional. Highly recommend!

5

It started with an oil change cabin and air filter replacements tire rotation and windshield wiper blade replacements after that I found out I needed updates on my car I was upset about the updates and was convinced I was being ripped off but after talking with the mechanics they made me realize I really did need those updates and why I needed them so they fixed everything and I was very happy I didn’t get the chance to tell them but I don’t want anyone to work on my car except Honest 1 the mechanics are great the atmosphere is very nice and it’s clear they know what they’re doing they’re the only ones I want to work on my car I trust those guy and they really know there stuff thanks guys and see you when I need another oil change. David

4

Great staff, very reasonable prices.

Thank you for the rating Carrie! We would like to hear more about your automotive experience with us and what we can work on to earn all five stars next time!

- Honest-1 Auto Care New Hope
5

Thanks for taking care of Baby Blue! These guys are Amazing!!

Thank you for putting your trust in us! We hope you choose us for you auto repair needs again in the future!

- Honest-1 Auto Care New Hope
5

Good place

Thank you for the five star rating Sanjay! We hope you come back and see us the next time you need an auto repair!

- Honest-1 Auto Care New Hope
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