Dropped off car for oil change and tire rotation. Told it would be 45 minutes to an hour. Used one of their coupons saying oil change and free tire rotation included. An hour and 49 minutes later I was called and told they were done plus they recommended a few other things be done. I declined. Picked up car. Oil light still indicated need oil. Got home. No sign they rotated tires, fill fluids. I called and told someone there that most of the work was not done. He asked me if I asked specifically for certain things to be done. Irregardless of what was on the coupon. I said I did on the form I was required to fill out. It said rotate tires right about where the managers was supposed to sign. He offered that I drive back and perhaps waste another couple of hours of my time. I was a previous customer. I will not waste my time and money again.
Upfront with information - very personable and professional. Highly recommend!
It started with an oil change cabin and air filter replacements tire rotation and windshield wiper blade replacements after that I found out I needed updates on my car I was upset about the updates and was convinced I was being ripped off but after talking with the mechanics they made me realize I really did need those updates and why I needed them so they fixed everything and I was very happy I didn’t get the chance to tell them but I don’t want anyone to work on my car except Honest 1 the mechanics are great the atmosphere is very nice and it’s clear they know what they’re doing they’re the only ones I want to work on my car I trust those guy and they really know there stuff thanks guys and see you when I need another oil change. David
Great staff, very reasonable prices.
Thank you for the rating Carrie! We would like to hear more about your automotive experience with us and what we can work on to earn all five stars next time!
Thanks for taking care of Baby Blue! These guys are Amazing!!
Thank you for putting your trust in us! We hope you choose us for you auto repair needs again in the future!
Thank you for the five star rating Sanjay! We hope you come back and see us the next time you need an auto repair!
Thank you for the rating! We take pride in our reputation of honest, high quality service and we really appreciate the recognition for that. We are glad that our staff could provide you with a wonderful experience. We hope you choose to put your trust in us again the next time you are in need of any vehicle maintenance or auto repairs!
Advertised 17.99 oil change in front of shop. Not true at all and all they did was discount 15 dollars not even 17.99 for oil change. Ended up being 60.00 anyways
Brady, we apologize if there has been any confusion. Unfortunately, not all vehicles require the same type of oil. In order to provide quality service, we follow the vehicle's recommended maintenance guide. We would be happy to discuss the cost in further detail with you and if you feel there has been a mistake we would like to come to a resolution. Please call Randy at 763-535-5599 to discuss the matter further.